Garna Greater Arkansas River Nature Association - Education, stewardship, river ecosystem volunteering - garna logo

YELP Cancellation and Refund Policy

General Cancellation and Refund Policy: 

If you need to cancel, please let us know as soon as possible:

  • Cancellations up to one week prior the program will receive a full refund minus a $15 administrative fee.
  • Cancellations within a week of the program will receive a 50% refund, minus a $15 administrative fee, IF the camper’s spot can be filled from the waitlist.
  • Last-Minute Medical or Unforeseen Emergency Cancellation – In the event that a student becomes ill (non-COVID related), or misses the program due to an unexpected family emergency, if possible we will transfer him/her to another class.  If unable to reschedule, a full refund less a $15 administrative fee will be received.
  • Refunds will not be given for a no-show.

*To process ANY refund, GARNA requires a email/letter with the parent name, student name, program/camp title, program dates, and reason for cancellation.  This letter may be emailed, mailed, or dropped by the office and MUST BE received by the deadlines referred to above. ( or PO Box 1522, Salida, CO 81201).  Thank you!

Cancellation due to low enrollment: 

All programs must have at least 4 students to run the program.  We will notify you 1 week prior to the start date if the program must be cancelled due to low enrollment.  If your child is enrolled in a program that GARNA cancels due to low enrollment, we will try to switch you to another OR you will receive a full refund.

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